In a prior blog, we covered three ways hospitals can rid themselves of hidden costs and inefficiencies, including getting a better handle on the insurance authorization process – an industry-wide problem.  Insurance authorizations are a complex process for both provider groups and patients. When converting time to dollars, health systems and providers spend between $23-$31…

Read more Baptist Health Care Eliminates Insurance Authorization Frustrations and Productivity Loss

You’ve likely heard the expression “no margin, no mission.” I recall having many debates with healthcare colleagues on which should come first – the margin or the mission. Whichever way you look at it, we can all agree that investments in the patient care mission require capital, something that many hospitals are struggling to find.…

Read more Hospitals Throw Money Away and May Not Know It

Health care costs are staggering. American taxpayers, consumers and employers pay more per capita for health care than any other country in the developed world. As a result, health plans are under enormous pressure from employers and regulators to contain medical costs, which means limiting member use of care services to that which are deemed…

Read more The high cost of obtaining authorizations for care

What does care coordination have in common with a highway? Or population health with an 18-wheeler? Before I explain, let’s define these terms. Care coordination is the practice of deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care, and…

Read more On the Road to Care Coordination: First Stop, Population Health Management

“Here, put this on and then the doctor will be with you shortly.” Those are not generally welcome words. It means putting on the dreaded hospital gown. Most people know what it is like to wear a hospital gown – it is a humbling experience. You feel barely covered. I know I always am walking around in fear…

Read more Health Insurance in the U.S.: Coverage Like a Hospital Gown

The value-based payment train is leaving the station, and it’s crucial for health system leaders to get on board quickly and safely. However, before boarding, they should know this transition from legacy models requires careful planning, new technologies and a fundamental re-thinking of the status quo. This journey to alternate health care payment and delivery…

Read more All Aboard the Collaboration-Driven Revenue Train

By Jamie Gier, Chief Marketing Officer This week the health care community will celebrate Patient Access Week, an annual celebration of the people in the patient access profession. The date marks the anniversary of the founding of the National Association of Healthcare Access Management (NAHAM), the only national professional organization dedicated to promoting excellence within…

Read more Celebrating Health Care’s Unsung Heroes: Patient Access Professionals

By Joel French, CEO, SCI Solutions Entire industries and market sectors have been either vanquished or transformed by technology and business model shifts. One only needs to think of Kodak, which dominated consumer photography for more than a century, only to see its business erode with the introduction of digital cameras. What should leaders do when…

Read more Population Health Management is a Verb: Part III

By Joel French, CEO, SCI Solutions “There are those who begin revolutions and those who benefit from revolutions.” – Napoleon Bonaparte As a continuation of the series – Population Health Management is a Verb – we consider two unrelated industries as analogous to the health industry’s transition to value-based reimbursement. Each of these market sectors has…

Read more Population Health Management is a Verb: Part II