patient scheduling

With the rise of connected devices and on-demand services, as consumers, we have come to expect connectivity and convenience in all aspects of our lives. As an on-the-go mom and business executive, I rely on my smartphone to accomplish tasks like ordering my morning coffee when I’m in a rush, booking movie tickets to get…

Read more Why some hospitals have limited patient self-scheduling – is it hospital policy or technology?

With much uncertainty looming over the healthcare industry, many hospitals and health systems have expressed concerns over losing insured patients and revenue if the Affordable Care Act (ACA) is repealed and/or replaced. Regardless of what industry changes are in store, it is paramount for hospitals, health systems and independent physician practices alike to provide patient-centric…

Read more SCI Report: Communication and Convenience Bring Hospitals More Referrals

We are so excited to celebrate Patient Access Week! At SCI Solutions, we love that there is an entire week dedicated to recognizing the unique contributions that patient access professionals have on the patient experience. This week shines a light on exactly why patient access matters! The job these professionals do every single day to…

Read more Celebrating Patient Access Week – Making a Mark on the Patient Experience

In this hectic, 24/7 world in which we are managing baseball games, school plays and family visits to the doctor not to mention work meetings and professional obligations, it’s no surprise that some appointments get missed. We understand the impact these missed opportunities mean for our personal lives, but in the professional world (especially healthcare),…

Read more No Joke. Missed Appointments Cost the U.S. Healthcare System $150B