patient engagement

With the rise of connected devices and on-demand services, as consumers, we have come to expect connectivity and convenience in all aspects of our lives. As an on-the-go mom and business executive, I rely on my smartphone to accomplish tasks like ordering my morning coffee when I’m in a rush, booking movie tickets to get…

Read more Why some hospitals have limited patient self-scheduling – is it hospital policy or technology?

With much uncertainty looming over the healthcare industry, many hospitals and health systems have expressed concerns over losing insured patients and revenue if the Affordable Care Act (ACA) is repealed and/or replaced. Regardless of what industry changes are in store, it is paramount for hospitals, health systems and independent physician practices alike to provide patient-centric…

Read more SCI Report: Communication and Convenience Bring Hospitals More Referrals