“Perfection is achieved not when there is nothing more to add, but when there is nothing left to take away.” –– Antoine de Saint-Exupéry Much has been written about our industry’s need to become more patient-centric, to find ways to better engage patients, to disrupt business models, and to be more sensitive to rapidly evolving…
We are so excited to celebrate Patient Access Week! At SCI Solutions, we love that there is an entire week dedicated to recognizing the unique contributions that patient access professionals have on the patient experience. This week shines a light on exactly why patient access matters! The job these professionals do every single day to…
Read more Celebrating Patient Access Week – Making a Mark on the Patient Experience
It seems everywhere we look we’re inundated with healthcare industry predictions. Most of these are more retrospective than forward thinking – taking what seem to be fairly obvious trends and simply saying “Finally, this year will be the year that [fill in the blank] happens!” While I wish I could tell you that here at…
In this hectic, 24/7 world in which we are managing baseball games, school plays and family visits to the doctor not to mention work meetings and professional obligations, it’s no surprise that some appointments get missed. We understand the impact these missed opportunities mean for our personal lives, but in the professional world (especially healthcare),…
Read more No Joke. Missed Appointments Cost the U.S. Healthcare System $150B
In a prior blog, we covered three ways hospitals can rid themselves of hidden costs and inefficiencies, including getting a better handle on the insurance authorization process – an industry-wide problem. Insurance authorizations are a complex process for both provider groups and patients. When converting time to dollars, health systems and providers spend between $23-$31…
Read more Baptist Health Care Eliminates Insurance Authorization Frustrations and Productivity Loss
Health care costs are staggering. American taxpayers, consumers and employers pay more per capita for health care than any other country in the developed world. As a result, health plans are under enormous pressure from employers and regulators to contain medical costs, which means limiting member use of care services to that which are deemed…
Read more The high cost of obtaining authorizations for care
Today I read a post that said we have now spent $34.7 billion on the Meaningful Use effort. The author noted that it was admirable that there was such transparency in the reporting of spending, but expressed dismay over the lack of good data on the expected savings (recall that when the law was enacted the…
What does care coordination have in common with a highway? Or population health with an 18-wheeler? Before I explain, let’s define these terms. Care coordination is the practice of deliberately organizing patient care activities and sharing information among all of the participants concerned with a patient’s care to achieve safer and more effective care, and…
Read more On the Road to Care Coordination: First Stop, Population Health Management
The value-based payment train is leaving the station, and it’s crucial for health system leaders to get on board quickly and safely. However, before boarding, they should know this transition from legacy models requires careful planning, new technologies and a fundamental re-thinking of the status quo. This journey to alternate health care payment and delivery…
By Joel French, CEO, SCI Solutions Entire industries and market sectors have been either vanquished or transformed by technology and business model shifts. One only needs to think of Kodak, which dominated consumer photography for more than a century, only to see its business erode with the introduction of digital cameras. What should leaders do when…
