Celebrating Patient Access Week – Making a Mark on the Patient Experience


We are so excited to celebrate Patient Access Week! At SCI Solutions, we love that there is an entire week dedicated to recognizing the unique contributions that patient access professionals have on the patient experience. This week shines a light on exactly why patient access matters! The job these professionals do every single day to help patients navigate their care, improve efficiency, and bring in revenue are critical to the workflow of every health system across the country. Thank you!

We partnered with the National Association of Healthcare Access Management (NAHAM) again this year to support patient access professionals with our second annual scholarship program in conjunction with the 43rd NAHAM Annual Conference. So it’s only fitting that we use Patient Access Week to announce the five scholarship recipients – each recipient will receive financial support to attend the conference April 25-28, 2017.

So without further ado, SCI Solutions and NAHAM congratulate the following patient access professionals:

  • Jonathan Doud, Emergency Access Supervisor at Sky Lakes Medical Center (Oregon)
  • Shawanna McKethan, Patient Access Manager at Cape Fear Valley Health System (North Carolina)
  • Tiffany Miles, Patient Access Educator at Blessing Hospital (Illinois)
  • Glenna Reaville, Patient Access Manager at Preston Memorial Hospital (West Virginia)
  • Florisa Sprauve, Patient Access Manager at St. Thomas East End Medical Center (Virgin Islands)

Scholarship winners will join hundreds of other patient access professionals at the conference to share experiences, learn from experts, and discover new strategies and solutions. We are honored to provide this great learning and professional development opportunity to these five deserving recipients chosen for their commitment to exemplary patient access experiences and desire to build upon their existing skills and practices.

Our message to patient access professionals: What you do matters! It matters to the health of every patient that walks through the doors. You are the face of your health system and likely the first experience a patient has with the organization.

And because we’re all patients: we place our trust in your hands. Thank you, again!


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