By Jamie Gier, Chief Marketing Officer
This week the health care community will celebrate Patient Access Week, an annual celebration of the people in the patient access profession. The date marks the anniversary of the founding of the National Association of Healthcare Access Management (NAHAM), the only national professional organization dedicated to promoting excellence within the field.
At SCI, we believe that patient access professionals play a valuable role in the care ecosystem, and we are deeply committed to celebrating the community. Patient access professionals are the first point of contact that most patients have with the health system – and this critical interaction sets the tone for the relationship. Regarded by many as the unsung heroes of health care, these professionals help patients feel welcomed and cared for by making it easy for them to do business with your organization. Their importance to both patients’ health as well as the health of the system can’t be overstated.
If you are a patient access professional, this is your week. We want to celebrate you and highlight your contributions to the industry. We’ve created the website patientaccessmatters.com where you can share your stories about the work that you do, and learn about the experiences your peers in the industry are having. It is a virtual place where patient access professionals can come together, celebrate and support each other and have fun.
Please submit your story today and ask your friends and colleagues to do the same. In return, SCI will be promoting this website to the industry so your voices are heard. We look forward to hearing from you!